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Global Key Accounts Application Engineer-Robotics

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Location
Mountain View, CA
Salary
$1 - $1
Job Type
Direct Hire
Degree
Bachelor of Science
Date
Aug 07, 2018
Job ID
2541302

GLOBAL KEY ACCOUNTS APPLICATION ENGINEER (ROBOTICS)

Our client, an industry leader in factory automation products and solutions is seeking anApplication Engineer, Global Key Accounts (Robotics).  Join a team of smart, dedicated, technical experts who are not only the best in their fields, but are committed to a tradition of technical leadership and innovation.
 
The Application Engineer, Global Key Accounts (Robotics) will provide engineering leadership, application development, pre and post sales large and/or strategic project support for Global Key Account Managers (GKAM) for Industrial Robotic Application. Test new products, and maintain direct contact with product development. Support EMS Sales Engineers and develop and/or deliver custom technical training to customers on all company products.
 
Position Duties                                                                       
 
- Provide pre and post sales technical support to key and strategic customers on Industrial Robotics Projects, on-site, via phone, email or via SI/OEM, as appropriate.
- Oversee all engineering requirements and progress for assigned projects
- Maintain current knowledge of new products and applications, through self-study, hands-on testing of demo units, and seminar attendance.

- Assist marketing with technical documentation reviews, suggestions, etc.
- Evaluate, support, educate and provide technical leadership for Systems Integrators.
- Provide advanced and custom technical training to customers, and company personnel on company products.    
- Deliver presentations to external organizations or entities on applications, as requested.
- Document support case data utilizing CRM.
 
Travel Requirements

25% Travel for training and application support within North America and Asia. 

Required Skills

- Ability to develop and maintain complex applications, up-to-date technical knowledge, including the latest company products
- Possess technical writing skills.
- Possess customer service and phone skills.
- Possess ability to develop, write and perform technical training for groups.
- Possess organization skills, i.e. for documents, demos, and work area, and time management.
- Possess project management skills.
- Ability to operate effectively as part of a team.
- Professional, patient, positive, confident communication style and attitude.
- Ability to write and perform technical product and solution training for groups.
- Organization skills, i.e. for documents, demos, work area and time management.
 
Beneficial Skills and Experience

- Experience with Industrial Robot application (hardware and software).
- Strong background in PLCs, VFDs, HMIs, Industrial network, process control, IEC 1131 programming standards, and competitive product knowledge is preferred.
- Smart Device Industry applications expertise is a definitely plus.
- Chinese Language is plus
 
Required Experience
      
- BS in Electrical Engineering or equivalent experience.
- 0-3 years of application experience with robotics and industrial automation products and customers.                                                        
 
Job Location

Mountain View, California, United States